Thank you for visiting and shopping at Design Extinguishers. Below are the terms and conditions that make up our shipping policy.

Domestic Shipping Policy - Netherlands

Shipment processing time

Because we are located in the Netherlands, we can realize fast domestic shipping.

Ordered before 17:00? Tomorrow at home. All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we receive a large number of orders, shipments may be delayed by a few days. Please allow extra working days for delivery. If there is a significant delay in the shipment of your order, we will contact you by email or phone.

Shipping rates and delivery estimates

The shipping costs for your order will be calculated and displayed at checkout.

Shipping method

estimated delivery time

Shipping costs

DHL / DPD home delivery

1-2 business days

Free

DHL Service Point

1-2 business days

Free

PostNL Service Point

1-2 business days

Free

From time to time there may be delays in delivery.

Shipping confirmation and order tracking

You will receive a shipping confirmation email once your order has shipped, containing your tracking number (s). The tracking number is active within 24 hours.

Customs, Duties and Taxes

Designblussers.com is not responsible for any customs and taxes applied to your order. Any charges imposed during or after shipment are the responsibility of the customer (tariffs, taxes, etc.).

Damage

We handle it with all due care. It is possible that an item is damaged or defective. If the packaging has visible damage, we advise to refuse the package. Contact us at info@designblusser.com. Add photos in case of defects or damage. We replace damaged or defective items (if in stock) at no extra cost.

We think along with you to find a suitable solution.

Damage by third parties

Designblussers.com is not liable for loss and / or damage or missing items during shipment by DHL or DPD service.

The items are carefully packed for transport, we are not liable for damage during transport by DHL Parcel or a third party. We are also not liable for mistakes made by the buyer, and he must bear all costs and charges.

Please read the information below about our return and refund policy.

Return and Refund Policy

Thanks for shopping at Designblussers.com

If you're not completely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in its original packaging.
Your item requires the receipt or proof of purchase.
Send an email to info@designblussers.com for the shipping address.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you of the status of your refund immediately upon inspection of the item.

If your return is approved, we will issue a refund to your credit card (or original payment method).

You will receive the credit within a certain number of days, depending on the policy of your card issuer.

To send

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of the return shipping will be deducted from your refund.

Please contact us

Please contact us if you have any questions about how to return your item to us. info@designblussers.com or via the FaceBook messenger chat.